Lyra Escape is committed to protecting your privacy and ensuring you have a secure experience when using our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our website or use our Travel Planning, Conference Planning, and Corporate Travel Management Services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, travel preferences, and any other details you provide through our contact forms, bookings, or consultation requests. We may also collect technical data such as your IP address, browser type, and pages visited to enhance website performance.
How We Use Your Information
We use your personal information to:
Provide and manage our travel and conference planning services
Respond to inquiries and customer support requests
Process bookings and send confirmations
Send updates, service-related communications, or promotional offers (only with your consent)
Improve the functionality and user experience of our website
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist in fulfilling our services (e.g., travel partners, hotel providers, or conference venues). All such parties are bound by confidentiality obligations and are required to handle your data responsibly.
Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse. While we strive to protect your data, please be aware that no method of transmission over the Internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These may track anonymous information such as user behavior and site performance. You can control the use of cookies through your browser settings.
Your Rights and Choices
You may request access to the personal data we hold about you and request corrections or deletions at any time. You also have the right to object to certain uses of your information, including marketing.
Opt-Out Instructions
If you no longer wish to receive communications from Lyra Escape, you may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
To opt out of marketing communications or to update your contact preferences, please email us at [email protected].
International Data Transfers
As we operate globally, your personal information may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data regardless of location.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].